If you notice a quality issue, we invite you to contact us by email at the following address :
customercare@happywool.com
Before contacting us, please prepare the following information :
Number of balls affected by the issue
Reason for the complaint
Illustration of the problem (photo)
Name of the ball
Colour name
Bath number
If your purchase was made in store, we advise you to approach the store where you made the purchase for assistance.
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