Ordering on Happywool.com

Placing an order on Happywool.com

• Creating my customer account
• Filling my basket
• Entering my discount code
• Validating my basket
• Placing my order
• Modifying or cancelling my order

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Product Availability

• Origin of the yarns
• Additional colours and/or quality
• Restocking times
• Discountinued products

Downloadable pattern in PDF format

• Finding my PDF pattern
• Delivery time for my PDF pattern
• I have a problem with my PDF pattern
• Accessing my PDF pattern in my customer account

Payment methods and security

• Accepted payment methods
• Payment Security
• My payment was declined
• Getting my invoice

Tracking my order status

• When will the amount of my order be charged?
• When will the amount of my order be charged?
• Packing & shipping time
• Finding my order number